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Statement of Privacy

The Hope Institute for Children and Families (HOPE) is committed to protecting your privacy. This Statement of Privacy applies to HOPE, Chicago Raffle Website, and governs data collection and usage at this Website; it does not apply to other online or offline sites, products or services. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.

1. Collection of your Personal Information

As an E-commerce Web site, HOPE collects personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by HOPE is used for the purpose of billing and shipping your online purchases. HOPE does not collect any information about your computer hardware and software. HOPE encourages you to review the privacy statements of Web sites you choose to link to from HOPE, Chicago Raffle, so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites outside of the HOPE, Chicago Raffle Web site.

2. Use of your Personal Information

HOPE and its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that HOPE may also use personal information to inform you of other products or services available from HOPE and its partners and sponsors. HOPE may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. HOPE does not sell, rent or lease its customer lists to third parties. HOPE may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party. We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

HOPE may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on HOPE or the site; (b) protect and defend the rights or property of HOPE, Chicago Raffle, including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of HOPE or the public.

3. Control your Personal Information

HOPE offers its customers choices for the collection, use and sharing of personal information. You may notify us of your preferences by emailing info@chicagoraffle.com. Please be sure to provide complete contact information so we can identify you in our records. You may also stop the delivery of future promotional e-mail from HOPE by responding directly to any email you receive with a request to remove you from the mailing list.

4. Cookies

Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also they may be used to track your return visits to the website.

3rd party advertising companies may also use cookies for tracking purposes.

5. Unsupervised Children

Children under the age of 18 are not eligible to use chicagoraffle.com services without participation and supervision of a legal parent or guardian. Chicagoraffle.com is not a site meant for children, and we do not provide privacy measures designed to protect children when using the Internet unsupervised. Chicagoraffle.com also does not knowingly target children under the age of 13 and makes all reasonable efforts to ensure that this does not occur across any campaigns it runs on behalf of advertisers or for its own marketing.

6. Security of your Personal Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

7. Changes to this Statement

HOPE will occasionally update this Statement of Privacy to reflect company and customer feedback. HOPE encourages you to periodically review this Statement to be informed of how HOPE is protecting your information. This policy was last modified on January 18, 2016.

8. Contacting Us

If there are any questions regarding this privacy policy you may contact us using the following information: The Hope Institute for Children and Families, 15 East Hazel Dell Lane Springfield, IL 62712. Email: info@chicagoraffle.com. Phone: 217-585-5437.